Customer Reviews

Reviews collected by Judge.me, an independent third-party review collector. You can also read our reviews on Google Maps.

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Showing 55–72 of 118 published reviews, newest first.

• 5 out of 5 starsFaith Gilbert14 Aug 2026

  About the shop — delivery, packaging & service

  The Betta I bought is settling in beautifully, she is very pretty and active. If you're on the fence about buying fish online, this is a great website to get them from. It was very well packaged, and came exactly when they said it would. I would definitely buy from here again.

• 5 out of 5 starsDrusilla DeVerelle14 Aug 2026

  About the shop — delivery, packaging & service

  Excellent thanks; all fish arrived well packed, safe and sound

• 5 out of 5 starsArthur MacdonaldVerified buyer2 Aug 2026

  About Albino Bronze Cory (Osteogaster aenea)

  healthy fish quick delivery will use this site again

  Reply from Tropical Fish Co

  Thanks Arthur, that's good to hear. Albino Bronze Corys travel well when they go out early in the week, and it sounds like this one arrived exactly as it should. They're happiest in a group of six or more over sand rather than gravel, so if you ever want to build the shoal up just message us before you order and we'll combine the shipping for you. - Tropical Fish Co

• 1 out of 5 starsChris BickerstaffVerified buyer30 Jul 2026

  About Female Elephant Ear Guppy (Poecilia reticulata)

  Slowly acclimatised them like with shrimp, majority have caught white spot, and now spread to my existing fish, the conditions in my tanks are perfect. Its been a nightmare trying to keep under control, not sure if il be buying from this place again.

• 1 out of 5 starsChris BickerstaffVerified buyer30 Jul 2026

  About Blue Turquoise Female Guppy (Poecilia reticulata)

  Slowly acclimatised them like with shrimp, majority have caught white spot, and now spread to my existing fish, the conditions in my tanks are perfect. Its been a nightmare trying to keep under control, not sure if il be buying from this place again.

• 1 out of 5 starsChris BickerstaffVerified buyer30 Jul 2026

  About Blue Male Endler Guppy

  Slowly acclimatised them like with shrimp, majority have caught white spot, and now spread to my existing fish, the conditions in my tanks are perfect. Its been a nightmare trying to keep under control, not sure if il be buying from this place again.

• 1 out of 5 starsChris BickerstaffVerified buyer30 Jul 2026

  About Blue Mix Guppy (Poecilia reticulata) — Male

  Slowly acclimatised them like with shrimp, majority have caught white spot, and now spread to my existing fish, the conditions in my tanks are perfect. Its been a nightmare trying to keep under control, not sure if il be buying from this place again.

• 1 out of 5 starsChris BickerstaffVerified buyer30 Jul 2026

  About Full Red Male Guppy (Poecilia reticulata)

  Slowly acclimatised them like with shrimp, majority have caught white spot, and now spread to my existing fish, the conditions in my tanks are perfect. Its been a nightmare trying to keep under control, not sure if il be buying from this place again.

• 1 out of 5 starsChris BickerstaffVerified buyer30 Jul 2026

  About Poecilia reticulata female mix F1

  Slowly acclimatised them like with shrimp, majority have caught white spot, and now spread to my existing fish, the conditions in my tanks are perfect. Its been a nightmare trying to keep under control, not sure if il be buying from this place again.

• 5 out of 5 starsDavid FellowesVerified buyer28 Jul 2026

  About Marble Angelfish (Pterophyllum scalare)

  I received two very healthy and beautiful Angel fish. Once they acclimatised to their new home they have become the star attraction.

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  Reply from Tropical Fish Co

  That's lovely to hear, thank you David. Marble Angels are one of those fish that repay a bit of patience - they look ordinary for the first week or two, then the pattern really comes into its own once they're settled and confident. Sounds like yours have done exactly that. Enjoy them. - Tropical Fish Co

• 5 out of 5 starsPawel MatczakVerified buyer27 Jul 2026

  About Red Turquoise Discus (Symphysodon spp.)

  Most beautiful

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• 5 out of 5 starsMikkiVerified buyer27 Jul 2026

  About the shop — delivery, packaging & service

  Very nice fish mine has more of a blue stipe rather than full body blue but still beautiful 🤩

• 1 out of 5 starsScarlett SylvesterVerified buyer27 Jul 2026

  About Paradise Fish blue red (Macropodus opercularis blue red)

  Communication was very poor. Fish was shipped way before the agreed date and so spent two days in the Royal mail post office. Also have been charged for two when I have one (i did ask to change to one but I dont seem to have received a refund for the change). Requested female and was sent a male despite the listing originally being for a breeding pair so surely they should have been able to sex them correctly? WhatsApp number also takes you to the aquatropics number which just seems off. I have emailed several times now and they arent responding. Avoid.

  Reply from Tropical Fish Co

  Scarlett, I'm sorry. Reading this back, you had an order that went wrong in several directions at once and then couldn't get hold of anyone to fix it — that's the part that bothers me most, and it isn't how we want anyone to be treated. Let me take these one at a time, and where something is ours I'll say so. The emails. No excuse. Chasing us several times and hearing nothing is the failure underneath every other point here, because any one of these would have been a five-minute fix if someone had picked up. I've taken that up with the team. The timing. I think this one is a misunderstanding we caused rather than a mistake, and I'd like to explain it because it may actually be reassuring. The date shown at checkout is your delivery date — Thursday or Friday. We pack and post on the Wednesday so the fish travel overnight and arrive the next morning, rather than being posted on the day and risking a weekend in a depot. So a tracking number showing your parcel with Royal Mail before your date isn't an early dispatch; that's the normal run and it's deliberately built that way for the fish. What we got wrong is not making that clear, so you spent two days watching a tracking page and worrying — which is a horrible feeling when there's something alive at the other end. If it genuinely sat longer than the Wednesday-to-Friday window, tell me and I'll take it up with Royal Mail directly. The charge. If you asked to drop from two fish to one and were still charged for two, that's simply money you're owed. Give me your order number and it goes back today — you shouldn't have to ask twice. The female. The honest version: we only guarantee sex where the listing title says it's a sex-choice item, because on younger stock we can't reliably tell them apart, and we'd rather not promise something we'd get wrong. Where we let you down is that when you changed a breeding pair down to a single fish, someone should have said 'that means we can't promise you a female' — and nobody did. That's on us, not on you for expecting it. So: I'll put a female aside for you and send her on next Wednesday's dispatch, with you Thursday. No charge, nothing to return. The WhatsApp number. It really is ours — Aquatropics is our sister site and we share a team, so both numbers reach the same people. I completely see why that looks off from the outside, and we'll label it properly. If your male is settling in and you'd like a hand getting him right, or you'd rather just have the whole order refunded and be done with us, either is fine — your call, no argument from me. Message +44 7464 593131 or email hello@tropicalfishco.co.uk marked for my attention and it comes straight to me. — Reza, Tropical Fish Co

• 5 out of 5 starsJose Lozano IIVerified buyer27 Jul 2026

  About the shop — delivery, packaging & service

  all 4 fish were received alive and delivery as advised.

• 5 out of 5 starsJose Lozano IIVerified buyer27 Jul 2026

  About Lake Kurumoi Rainbowfish (Melanotaenia parva)

  all 4 received alive and waiting for the red colouring.

  Reply from Tropical Fish Co

  Thank you. Kurumoi rainbows are worth the patience - the males take a few months to properly colour up, and they deepen a lot once they've matured and settled under decent lighting with a few others to compete with. All four arriving alive is the main thing though. - Tropical Fish Co

• 5 out of 5 starsPezhman Azizi20 Jul 2026

  About the shop — delivery, packaging & service

  very good communication and satisfied with the fish delivery. Very much recommended

• 5 out of 5 starsDavid ButtrissVerified buyer20 Jul 2026

  About the shop — delivery, packaging & service

  The tropical fish are well worth the cost,thanks.

• 5 out of 5 starsDavid ButtrissVerified buyer20 Jul 2026

  About Oscar Cichlid (Astronotus ocellatus)

  Hi the oscars are brilliant,thanks.

  Reply from Tropical Fish Co

  Thanks David. Oscars are proper characters - they learn to recognise the person who feeds them and they grow fast, so plenty of room and filtration that can keep up are the two things worth planning for. One of the few fish that genuinely interact with you. Enjoy them. - Tropical Fish Co